TERMS AND CONDITIONS
Last updated June 18 2025
AGREEMENT TO OUR LEGAL TERMS
We are Ross Insights Inc, doing business as Orlando Studio X ("Company," "we," "us," "our"), a company registered in Florida, United States at 1065 SW 8th St #1407, Miami, FL 33130.
We operate the website https://orlandostudiox.com/ and all subdomains (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
We provide podcast and video recording studio services, content creation services, and related marketing & consulting services.
You can contact us by phone at (+1)3214666298, email at [email protected], or by mail to 1065 SW 8th St #1407, Miami, FL 33130, United States.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Ross Insights Inc, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
2. STUDIO CONTENT RELEASE & LIABILITY DISCLAIMER
By booking a session or using any services provided by Orlando Studio X ("the Studio"), you ("the Client") acknowledge and agree to the following terms:
2.1 Media Release & Usage Rights
You grant Orlando Studio X and its affiliates the irrevocable, worldwide, royalty-free right to use, reproduce, publish, edit, and distribute any audio, video, photographs, or other media captured during your session—including your name, voice, image, and likeness—for the purposes of marketing, promotion, advertising, and internal portfolio development, in perpetuity, across any platform or medium now known or later developed.
2.2 Ownership & Rights
While you retain ownership of your original ideas, branding, and intellectual property, the Studio retains the right to use content created within the studio environment for its own promotional purposes, including clips, behind-the-scenes footage, testimonials, or published podcast episodes.
2.3 Indemnification & Hold Harmless Clause
You agree to release, indemnify, defend, and hold harmless Orlando Studio X, its owners, contractors, affiliates, and representatives from any and all claims, damages, liabilities, costs, or losses—whether direct or indirect—arising from your use of the studio, equipment, staff, or media produced therein, including but not limited to claims involving defamation, copyright, publicity, or privacy.
2.4 Responsibility for Content
You are solely responsible for the content you produce. Orlando Studio X does not assume liability for any statements, representations, or material expressed during your recording session.
2.5 Consent Acknowledgment
By continuing to use our services, booking studio time, or entering the premises, you acknowledge that you have read, understood, and agreed to be bound by these terms.
3. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
• access the Services; and
• download or print a copy of any portion of the Content to which you have properly gained access.
solely for your personal, non-commercial use or internal business purpose.
Your submissions and contributions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions:
By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions:
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.
When you post Contributions, you grant us a license including use of your name, trademarks, and logos: By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section.
4. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
5. STUDIO SERVICES AND BOOKINGS
All studio services are subject to availability. We reserve the right to cancel or reschedule any booking at any time for any reason with reasonable notice. Prices for all services are subject to change.
5.1 Booking Policy
Studio bookings must be made in advance through our booking system. All bookings are confirmed upon receipt of payment.
5.2 Cancellation Policy
Client cancellations made more than 24 hours before the scheduled session will receive a full refund. Cancellations made within 24 hours of the session will forfeit 50% of the booking fee. No-shows will forfeit the entire booking fee.
5.3 Studio Rules
Clients must arrive on time for their scheduled sessions. Late arrivals may result in shortened session time at full cost. Clients are responsible for any damage to studio equipment or facilities during their session.
5.4 Podcast Season Package Services
Service Description: The Podcast Season Package is a comprehensive content creation service including 12 hours of professional studio recording time, strategic framework development using Mass Narrative Engineering methodology, episode planning for 10 episodes, professional editing, 1 season trailer, 5-7 short-form clips per episode, AI audio optimization, and strategic consultation. Optional AI Content Suite available for additional $500.
Timeline Requirements:
- Strategy session must be completed within 7 days of payment
- All 12 studio hours must be scheduled and used within 30 calendar days of strategy session completion
- Final content delivered within 14 business days of final recording session
- 48-hour advance booking notice required; 24-hour cancellation policy forfeits session time
Unused studio time forfeits after 30-day window with no refund or extension
Client Responsibilities: Complete intake form at orlandostudiox.com/intake within 48 hours, attend strategy session as scheduled, come prepared with talking points and materials as discussed, provide business information/logos/materials for content creation, review and approve content within 48 hours of delivery, use all studio time within designated 30-day window.
Payment Terms: Payment due per agreed schedule (full payment or 50% upfront, 50% before first recording). All Podcast Season payments are non-refundable once strategy session is completed. Studio time cannot be scheduled until all payments current. 30-day timeline does not begin until all payments received.
Refund Policy Override: Notwithstanding Section 7 above, Podcast Season Package refunds are: (a) Before strategy session: full refund minus 10% processing fee, (b) After strategy session: no refunds regardless of completion status, (c) No refunds for partially used services or unused studio time after 30-day window expires.
Content Standards & Scope: All content must comply with platform guidelines and applicable laws. Studio reserves right to refuse recording content violating platform terms of service. No illegal, defamatory, or explicitly inappropriate content permitted. Package includes specified deliverables only - additional studio time available at current hourly rates. Podcast hosting, distribution, and ongoing marketing not included unless separately contracted.
Content Ownership & Enhanced Usage Rights: Client retains ownership of all podcast episodes and intellectual property shared. Client grants Orlando Studio X irrevocable, perpetual, royalty-free license (beyond Section 2.1 above) to use Client's name, likeness, voice, business name, and all content created for: marketing materials, case studies, testimonials, social media content, website portfolio, future marketing campaigns, sales materials, and presentations. Studio may edit, modify, and distribute such content across all media platforms and reference project/results in business development materials.
Studio Policies & Guest Policy: Recording sessions scheduled in minimum 2-hour blocks. Studio provides backup recording for technical issues. Client may bring up to 2 guests per session at no additional charge. Client responsible for any equipment/facility damage during sessions.
Service Limitations & Disclaimers: Studio provides professional production and strategic framework only. Results depend on Client's content quality, market conditions, and implementation. No guarantees regarding download numbers, audience growth, or business outcomes. Studio not responsible for platform changes, algorithm updates, or third-party service disruptions. Final content optimized for current platform standards at delivery time.
Confidentiality Exception: Notwithstanding any confidentiality expectations, Studio's usage rights in this section override confidentiality for content intended for Studio's promotional purposes as outlined above.
Maximum Liability: Studio's maximum liability limited to total amount paid by Client for Podcast Season Package.
6. PURCHASES AND PAYMENT
We accept the following forms of payment:
Visa
Mastercard
American Express
Discover
PayPal
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.
You agree to pay all charges at the prices then in effect for your purchases and any applicable fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.
7. REFUNDS POLICY
Studio Hourly Services
Refunds for studio bookings are governed by our cancellation policy outlined in Section 5.2 above.
Studio X Immersion Program
All sales for the Studio X Immersion Program are final and no refund will be issued. Clients may cancel their subscription at any time, but no partial refunds will be provided for unused portions of monthly subscriptions.
Other Services
All other services are final sale unless specifically stated otherwise for a particular service.
8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:
• Use the Services for any illegal or unauthorized purpose
• Damage, disable, or impair the Services or studio equipment
• Use the studio facilities for purposes other than content creation
• Bring prohibited items into the studio including weapons, illegal substances, or hazardous materials
• Engage in behavior that is disruptive, threatening, or harmful to other users or staff
• Record or photograph studio equipment, layouts, or proprietary processes without permission
• Violate any applicable laws or regulations while using our facilities
9. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable any use of the Services; (4) remove any content that violates these terms; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
10. PRIVACY POLICY
We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services, which is incorporated into these Legal Terms.
11. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason or for no reason, including for breach of any representation, warranty, or covenant contained in these Legal Terms.
12. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.
13. GOVERNING LAW
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles.
14. DISPUTE RESOLUTION
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA").
The arbitration will take place in Miami-Dade, Florida. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
15. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF.
16. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
17. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Legal Terms; (3) your violation of the rights of a third party, including but not limited to intellectual property rights; or (4) any content you create or statements you make during your use of our studio services.
18. ELECTRONIC COMMUNICATIONS
You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
19. MISCELLANEOUS
These Legal Terms constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.
20. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Ross Insights Inc
1065 SW 8th St #1407
Miami, FL 33130
United States
Phone: (+1)3214666298
Email: [email protected]