Last updated June 18, 2025
This Privacy Notice for Ross Insights Inc (doing business as Orlando Studio X) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
• Visit our website at https://orlandostudiox.com/, or any website of ours that links to this Privacy Notice
• Use Orlando Studio X. We provide podcast and video recording studio services, content creation services, and related consulting services.
• Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
Do we collect any information from third parties?
We do not collect any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.
In Short:
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
• names
• phone numbers
• email addresses
• mailing addresses
• usernames
• passwords
• contact preferences
• contact or authentication data
• billing addresses
• debit/credit card numbers
• business information
• content preferences
• session recordings and media files
Sensitive Information.
We do not process sensitive information.
Payment Data.
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe and PayPal. You may find their privacy notice link(s) here: http://www.stripe.com/privacy and https://www.paypal.com/us/webapps/mpp/ua/privacy-full#personalData.
Studio Content and Media.
When you use our studio services, we may collect and store audio, video, photographs, and other media content created during your session. This content may include your voice, image, likeness, and any materials you create or discuss during your session.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short:
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
•
Log and Usage Data.
Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. This may include your IP address, device information, browser type, and settings and information about your activity in the Services.
•
Device Data.
We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. This may include information such as your IP address, device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
•
Location Data.
We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services.
In Short:
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
•
To facilitate account creation and authentication and otherwise manage user accounts.
We may process your information so you can create and log in to your account, as well as keep your account in working order.
•
To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the requested service.
•
To respond to user inquiries/offer support to users.
We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
•
To send administrative information to you.
We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
•
To fulfill and manage your orders.
We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
•
To request feedback.
We may process your information when necessary to request feedback and to contact you about your use of our Services.
•
To send you marketing and promotional communications.
We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
•
To deliver targeted advertising to you.
We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
•
To protect our Services.
We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
•
To evaluate and improve our Services.
We may process your information to better understand how our Services are being used so we can improve them.
•
To identify usage trends.
We may process information about how you use our Services to better understand usage patterns and improve our offerings.
•
To determine the effectiveness of our marketing and promotional campaigns.
We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
•
To comply with our legal obligations.
We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
In Short:
We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers.
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.
The categories of third parties we may share personal information with are as follows:
• Payment processors (Stripe, PayPal)
• Cloud storage providers
• Website hosting service providers
• Data analytics services
• Communication & collaboration tools
We also may need to share your personal information in the following situations:
•
Business Transfers.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
•
When we use Google Analytics.
We may share your information with Google Analytics to track and analyze the use of the Services.
•
Affiliates.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice.
•
Business Partners.
We may share your information with our business partners to offer you certain products, services, or promotions.
In Short:
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
In Short:
We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Studio Content:
Audio, video, and other media files created during studio sessions will be retained for up to 90 days for delivery purposes, after which they will be deleted unless you have requested extended storage or have an ongoing service agreement with us.
Account Information:
We will retain your account information for as long as you have an active account with us, plus up to 6 months after account termination for business record-keeping purposes.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
In Short:
Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.
Withdrawing your consent:
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided below.
Opting out of marketing and promotional communications:
You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided below.
Account Information:
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
In Short:
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.
We have collected the following categories of personal information in the past twelve (12) months:
Category A:
Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Category B:
Personal information categories listed in the California Customer Records statute such as name, signature, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.
Category C:
Protected classification characteristics under California or federal law such as age or date of birth, marital status, medical condition, physical or mental disability, sex, veteran or military status, national origin, ancestry, or sexual orientation.
Category F:
Internet or other similar network activity such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
Category G:
Geolocation data such as device location.
Category H:
Sensory data such as audio, electronic, visual, thermal, olfactory, or similar information.
Category I:
Professional or employment-related information such as current or past job history or performance evaluations.
Category K:
Inferences drawn from other personal information and used to create a profile or summary about, for example, an individual's preferences and characteristics.
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising
To exercise these rights, you can contact us by emailing us at [email protected] or by referring to the contact details at the bottom of this document.
In Short:
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Ross Insights Inc
1065 SW 8th St #1407
Miami, FL 33130
United States
Phone: (+1)3214666298
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at [email protected].